The Fixline method

The handyman who answers the phone, turns up on time, and finishes what he starts.

See how we work, from first call to finished job.

KRTA
★★★★★4.9 · 93+ reviews

Lic. NSW Lic. 000000C (demo) · Public liability to $20M + tool of trade

Fixline handyman completing a deck repair in Kingscliff
1yrworkmanship guarantee
Licensed tradesperson · Fully insured
Licensed
NSW Fair Trading
Lic. No.
000000C (demo)
Insured
$20M public liability
Local
Tweed Coast since 2014
Warranty
12-month workmanship
12 moworkmanship warranty, in writing
Lic. 000000CNSW Fair Trading licensed contractor
12 yrsin business locally
4.9 / 5from 93+ reviews
The cover a cash handyman skips

Insured, licensed, guaranteed in writing

The liability cover, the Fair Trading registration, and the warranty. All named before we pick up a tool.

Public liability

Fully insured on site

Your home and everyone on site is covered for the duration of the job. Certificate available on request.

$20M

Fair Trading

Registered contractor

NSW Fair Trading registration for general maintenance and minor building work. Not required for all handyman jobs, but we carry it anyway.

On file

Workmanship

Written warranty

A 12-month workmanship guarantee written into every quote. If our work fails, we come back and fix it at no charge.

12 mo

Sound familiar?

The problems that send people looking.

You have tried calling three handymen and none of them called back. Sound familiar?

The list keeps growing

Every week something else gets added to the list. The door that sticks, the tap that drips, the shelf that needs going up. None of them are urgent enough to chase a tradesperson, but together they make the house feel neglected.

Nobody calls back

You leave a message, send a text, fill in a form. Nothing. The job is too small for a builder and too fiddly for you, and nobody seems to want it.

The last one left a mess

The last handyman did half the job, left the site untidy, and sent an invoice for more than the quote. Now you are back to square one, only more cautious.

Proof, recent work

Recent projects.

Split and weathered deck boards before repair in Kingscliff Before
Kingscliff deck after board replacement and oiling by Fixline After
Deck board replacement and re-oil, Kingscliff. Replaced six split hardwood boards, sanded the surrounding area and applied two coats of decking oil to match the existing finish.
Flat-pack furniture boxes before assembly in Tweed Heads Before
IKEA wardrobe and shelving assembled and wall-anchored in Tweed Heads After
IKEA wardrobe and shelving assembly, Tweed Heads. Assembled a PAX wardrobe and two KALLAX shelf units, wall-anchored both to studs for safety.
Mouldy and peeling shower silicone before re-seal in Cabarita Beach Before
Same Cabarita Beach shower after professional silicone re-seal by Fixline After
Bathroom silicone strip and re-seal, Cabarita Beach. Stripped old mouldy silicone from the shower recess and vanity, reapplied with mould-resistant sanitary-grade sealant.
Reviews

What homeowners say.

4.9

Rated 4.9 across 93 Google reviews

Read all 93 reviews

Wall of love

What homeowners say.

★★★★★ 4.9 average 93+ Google reviews

K
Karen M.
Kingscliff · via Google
★★★★★

“Had a list of ten small jobs that had been bugging me for months. Matt came in, worked through the lot in half a day, and everything was done properly. No shortcuts, no mess. Best money I have spent on the house in years.”

R
Rachel T.
Tweed Heads · via Google
★★★★★

“We manage 38 rental properties on the Tweed Coast and Fixline handles most of the maintenance. They answer the phone, they turn up when they say they will, and the invoice always has photos attached. Makes our job so much easier.”

T
Tom K.
Cabarita Beach · via Google
★★★★★

“Assembled two wardrobes, a bookshelf and a TV unit that had been sitting in boxes for a month. Everything is square, solid and anchored to the wall. He even took the cardboard away.”

A
Angela S.
Murwillumbah · via Google
★★★★★

“We needed one bedroom repainted after fixing a leak in the ceiling. Matt patched the plaster, matched the paint colour perfectly, and you cannot tell where the damage was. Done in a day.”

D
David R.
Pottsville · via Google
★★★★★

“Called about a running toilet and a dripping kitchen tap. He had both fixed within the hour and the parts were on the van. No second visit, no waiting for parts. Exactly what a handyman should be.”

S
Strata committee
Tweed Heads South · via word of mouth
★★★★★

“Our body corporate has used Fixline for two years now. Common area maintenance, unit repairs, compliance checks. Always professional, always documented, and the residents never complain about the work.”

S
Sarah L.
Banora Point · via Google
★★★★★

“I am a single mum and I had a growing list of things I could not do myself. Matt was respectful, on time, priced it fairly, and fixed everything in one visit. I will not call anyone else now.”

C
Chris W.
Kingscliff · via Google
★★★★★

“Needed a new bathroom vanity installed and the old silicone around the shower replaced. Both done in one morning, clean job, no mess. The silicone lines are straighter than the original builder managed.”

How it runs

What happens next, step by step.

1

Send us the list

Call, text or fill in the form. Tell us what needs doing and attach a few photos if you can. We get back to you the same business day.

2

We quote it in writing

For small jobs we quote over the phone. For anything bigger we come out, look at the work, and give you a written price before we start.

3

One visit, done properly

We book the time, bring the tools and parts, and work through the list start to finish. No half-jobs, no second visits for the same work.

4

Clean up and walk through

We clean up after ourselves, walk you through what was done, and leave you with a written summary and photos of the completed work.

Where we work

Our service area, suburb by suburb.

6 suburbs across the Tweed Coast & Northern Rivers. No surcharge within 35km of Kingscliff.

Larger map
Why us

The quote is the job, line by line.

What our itemised quote locks in, and the shortcuts a cheap operator takes.

The itemised quote
  1. 1Same-day callback.You call or send a message. We get back to you the same business day with a phone quote for small jobs, or a time to come look at bigger ones.
  2. 2Written quote, fixed price.Every job gets a written quote before we start. The price on the page is the price you pay. No hourly surprises.
  3. 3One visit, whole list.Send us the full list. We quote the lot, book one visit, and work through everything start to finish. One call-out, not five.
  4. 4If it needs a specialist, we say so.Electrical, gas, structural, licensed plumbing. If your job crosses a licence line, we tell you before we touch it and refer someone we trust.
If a quote doesn't show these lines, you can't compare it, and you don't know what's been cut.

What you get from us

  • Calls back the same day
  • Written quote before any work starts
  • Works through the full list in one visit
  • Tells you when a job needs a licensed specialist
  • Leaves the site clean, takes rubbish with him

Cowboy tells

  • Says he will call back and never does
  • Quotes on the spot, adds charges halfway through
  • Does one job then disappears for a week
  • Tries the electrical work anyway and hopes for the best
  • Leaves offcuts, packaging and dust for you to clean up
Before you call anyone

Work out the scope, then see the range.

Two free tools. Both run in your browser, store nothing, and end in an on-site walkthrough. Neither is a quote.

Watch this before you book

The questions every customer asks, answered once.

How quickly can you get to a job in Kingscliff or the Tweed Coast?
Most jobs in Kingscliff, Cabarita, Pottsville and the wider Tweed Coast are booked within 48 hours. For urgent repairs we often fit same-day or next-day visits. We cover the Northern Rivers from Brunswick Heads to Coolangatta.
Do you give quotes before starting work?
Always. We provide a same-day quote for every job, with a clear, itemised breakdown so you know exactly what you are paying for before we start. No surprises, no hidden call-out fees.
What happens if I am not happy with the work?
We back every job with a callback guarantee. If something is not right, call us and we come back to fix it at no extra charge. That guarantee is why most of our work comes from repeat clients and referrals.
Can you handle both small repairs and bigger maintenance jobs?
Yes. We are just as comfortable hanging a shelf or patching plaster as we are replacing a deck, fitting cabinetry or tackling a full bathroom refresh. If a job needs a licensed trade, we will tell you upfront and can recommend someone we trust.
Are you licensed and insured?
Fully. We hold current public liability insurance and all required NSW licences for the work we carry out. Copies are available on request before any job begins.
Do you work on commercial properties as well?
We do. We look after retail fit-outs, office repairs, rental property maintenance and strata common-area work across the Tweed Coast and Northern Rivers. Ongoing maintenance contracts are available for property managers.
Get started

Tell us what needs fixing and we will call you back today.

Send a photo and a short description. We will call you back within two hours to book a time or give you a price over the phone for the simple jobs.

✓ NSW licensed contractor✓ Insured to $20M✓ 93 five-star reviews✓ Same-day callback guarantee✓ No call-out fee within 35 km
Get a same-day quote Call